Effective Date: July 12, 2026
ROI Online Marketing, doing business as Mailbox Bridge (“we,” “our,” or “us”), operates the website https://mailboxbridge.com/ (the “Site”) and provides direct mail and postcard marketing services (the “Services”). We are committed to protecting the privacy of our website visitors, clients, and the customers of our clients.
This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our Site or use our Services.
1. Information We Collect
We collect information that identifies, relates to, or could reasonably be linked to an individual (“Personal Information”).
- Information You Provide to Us: When you contact us, request a case study, or sign up for our Services, we may collect your name, business name, email address, phone number, and any other information you choose to provide.
- Client Customer Data: To provide our Services, our clients provide us with their existing customer lists. This data typically includes names, physical mailing addresses, and purchase history. We process this data strictly on behalf of our clients and in accordance with their instructions.
- Automatically Collected Information: When you visit our Site, we may automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, and information about your interactions with our Site via cookies or similar tracking technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our Site and Services.
- To execute and deliver high-converting postcard and direct mail campaigns on behalf of our clients.
- To communicate with you, respond to your inquiries, and provide customer support.
- To send you marketing materials, updates, and case studies (you may opt out at any time).
- To analyze Site usage, monitor trends, and enhance user experience.
- To comply with legal obligations and protect our legal rights.
3. How We Share Your Information
We do not sell your Personal Information or your customers’ data. We may share information in the following limited circumstances:
- Service Providers: We share personal data (such as mailing addresses) with trusted third-party service providers, such as printing houses and postal/delivery services, strictly to execute and deliver the postcard campaigns.
- Legal Requirements: We may disclose information if required to do so by law, regulation, or legal process (e.g., a subpoena or court order).
- Business Transfers: If we undergo a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We implement appropriate technical and organizational security measures to protect Personal Information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or physical delivery is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Client customer lists are retained only for the duration required to execute the contracted direct mail campaigns.
6. Your Rights and Choices
Depending on your location, you (and your customers) may have certain rights regarding personal data, including the right to access, correct, delete, or restrict the processing of personal information.
- Opting Out of Marketing: You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails.
- Client Data: If you are a customer of one of our clients and wish to exercise your data rights, please contact the respective eCommerce business directly, as we act as a data processor on their behalf.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party site you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The “Effective Date” at the top of this page will indicate when it was last revised.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
ROI Online Marketing DBA Mailbox Bridge
23 Broad Mead Avenue, Great Denham, Bedford, MK40 4SA
privacy@mailboxbridge.com
Who we are
Suggested text: Our website address is: https://mailboxbridge.com.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.